Earlier this year, we officially unveiled our new office headquarters at Blue Sky Business Centre on the outskirts of Ipswich. The new office has not only allowed us to work from a purpose-built office space that gives us ample room to continue expanding our services, but it has also enabled us to deliver IT support services in nearby geographic areas.
For years, we’ve been dedicated to delivering IT support to businesses in Colchester. Now, with our new office just a fifteen-minute drive away from the town centre, we’re closer than ever before. This proximity is a testament to our commitment to you, and our readiness to amplify your technical infrastructure.
Why Colchester businesses need to invest in IT
Right now, Colchester has a huge opportunity to become one of the leading business hubs on the Suffolk/Essex border. We understand the unique challenges and opportunities of the local business environment, and we’re here to help you navigate them with our tailored IT support services.
The objectives of the 2023–2028 Colchester BID are to make the city memorable, forward-thinking, safe and, welcoming and connected. Those are all worthy targets and rely on local businesses having access to the correct digital set up to ensure success and longevity.
With our support, we can work with Colchester businesses to make sure that you have the right platform to enhance and grow your business. Our comprehensive IT support services include strategic IT installations, ongoing support and maintenance, and additional resources tailored to your needs. Our team of dedicated IT engineers will be on hand to offer you the additional resources that you’re looking for.
Our flexible and agile approach to IT means that we can act as your managed service provider, giving you access to long-term IT support and strategic know-how. This option provides a cost-effective solution for businesses that need consistent, reliable IT support. Alternatively, we can work as an ad hoc partner, supporting your in-house team as and when you need us.
Our IT Support Colchester services are designed with you in mind
For over fifteen years, we’ve been working with businesses in Colchester and further afield in Essex to offer exceptional IT support.
At Lucid Systems, we pride ourselves on being more than just an IT helpdesk. We strive to be an external extension of your team, understanding your business needs, customer expectations, strengths, weaknesses, and future goals. This deep understanding allows us to provide you with an IT system that perfectly aligns with your ambitions.
When you choose Lucid Systems, you’re not just getting an IT helpdesk. You’re partnering with a trusted Microsoft Solutions Partner. As digital architects, we design and install the right foundations for your business to thrive. With us, you can be confident in the reliability and expertise of your IT support.
With our technical support, you can
- Maximise the latest cloud technologies.
- Protect and retrieve your data through comprehensive data encryption and backup services.
- Prioritise your digital security with the latest cybersecurity defences and penetration testing.
- Have peace of mind that your IT infrastructure has been designed, installed and maintained.
- Benefit from extensive disaster recovery planning, allowing you to prepare for any contingency
- Discover start-of-the-art business communication technologies such as audio and video conferencing, VoIP phone systems and integrated CCTV installations.
We can even offer IT procurement services and colocation rack space, allowing you a continuity of service as you scale up your business.
Don’t just take our word for it.
If you are searching for IT Support in Colchester, you need to feel confident that you’re picking the right partner for you.
We’ll always start any new partnership with a free technical audit, a no-obligation consultation where we can discuss your options and find out your pressure points. Here at Lucid, we promise a jargon-free approach to every conversation. You’ll never be bamboozled into investing in a system that isn’t right for you.
Instead, you’ll always speak directly with the IT engineers that you’ll be working with.
But don’t just take our word for it – we’ve provided long-term IT support for Colchester-based businesses, including Open Road (a drug and alcohol recovery service) and Next Chapter (a domestic abuse charity). While we provide empathetic IT support for charities, we also provide exceptional IT support for those organisations working across skilled services, supply chains, the education sector, construction firms and many more.
Here’s what Open Road have to say about Lucid Systems.
“We started working with Lucid from October 2022.
They oversaw the transition from our existing providers and had in place a clear project implementation plan. They keep us updated and regularly and communicated with us throughout the whole process.
Lucid have provided excellent customer support with support calls being dealt with efficiently and in a timely manner. They have worked closely with us to help further develop our IT infrastructure ensuring that we are meeting cyber essential requirements. They expertly project managed moving our data from servers to SharePoint, they have support with the development of our SharePoint systems guiding us through each step. They are a fantastic, patient and very helpful, where nothing is too much of a problem. I would highly recommend.”
Joni Thompson
Clinical & Business Development Director
Book a free consultation to benefit from exceptional IT support
We provide IT support to businesses in Colchester, Ipswich and Norwich (and everywhere in between).
Although, where possible, we maximise the benefits of remote IT support (ensuring you have fast response times), sometimes we need to physically examine your technical equipment. Our proximity to the A12/A14 corridor means that we can reach your physical location quickly and easily.
Our location means that we can be in Colchester in just fifteen minutes, making us the ideal support team to work with you to maximise your technical infrastructure.
To find out how we can support your team, please book a free consultation.
