Testimonials

“We feel that there is no Bacton Transport or Lucid Systems. In our view, there is just one singular team working together. We feel that we work well together; we communicate together effectively, and we can solve problems as part of a team.”

“From the outset of Lucid being referred to us, the entire team has been outstanding. Communication & information gathering for our migration was prompt and straightforward. The migration was seamless, and we were kept informed every step of the way.”

“We began our relationship when we were all in the office but, when COVID hit, Lucid were adept at supporting us in our remote working. I am delighted we chose to partner with Lucid, it’s definitely a relationship that will support us fully as we grow.”

“The Lucid team has always been attentive to every issue we have had and sorted them promptly. They have provided us with frequent reports on our IT infrastructure which has helped us make huge improvements to the reliability and speed of our systems.”

“For such a large project, the entire process felt extremely straightforward because the team know and understand our business so well. We had full confidence that we could tell them what we needed & that they would be able to get on with the task at hand.”

“From the first time we sat down and discussed our requirements with Lucid, we knew they were the right company to work alongside us. We felt that they could create, implement, and maintain our IT infrastructure and IT support requirements.”

“We have always been extremely happy with the service from Lucid Systems. The helpdesk guys are always very calm and helpful in a crisis and thanks to the remote desktop services, we were able to remain working productively from home throughout lockdown.”

“Groundwork East is proud of the working relationship we enjoy with Lucid. They are a fantastic, supportive, & generous business partner who guides us through an increasingly complex landscape deftly. We look forward to many years of continued success.”

“Lucid Systems were very thorough when explaining our choices and establishing our requirements. The project was completed in the planned timescale. Lucid explained the problems & opportunities, offered solutions, and delivered the solution efficiently.”

“THPI has been a customer of Lucid Systems since its inception. Lucid delivers prompt, courteous and competent support and its service has been an asset to our company.”

“Great service, always there when you need them.”

“Very quick in responding to fault reports. Efficient and friendly people. Would definitely recommend Lucid Systems!”

“All Lucid Systems staff are very professional and helpful at all times. We always receive an excellent & prompt service in resolving any IT issues that may arise. I would highly recommend their services to others.”

“Great support team… Just what you need.”

“Lucid Systems helped transform our Business IT to make everything much more efficient and cost effective. Providing us with excellent support and all at an affordable rate.”

“Very professional and very quick at sorting out any problems.”

“Craig and the team at Lucid have supported our business for a number of years and have always provided us with an efficient, reliable, friendly and cost efficient service.”

“I have always found them very reliable and good at helping us set up our new systems, we are a very young company and needed to set up an office which helped us with our logistic side of the business.”

“Excellent service and very professional members of staff. Never failed to solve any problems that we have encountered.”