How long have you been with your IT support team?
Are you still using the same systems and processes as you did when you started your business?
Has your business changed in recent years? Perhaps you’ve invested in machine learning and artificial intelligence tools to enhance your productivity.
For your business to progress, you deserve to have an IT system that has agility and flexibility to change and grow alongside your business.
In our opinion, too many businesses stick with what they know, simply because they fear how complicated it could be to switch to a new IT support provider.
You might be worried that you’re locked into a complicated contract. Or that because your systems and servers are hosted by your external IT team, it would be too difficult to walk away. You might fear that a switch could lead to unexpected downtime or complications could arise that could negatively affect your business.
If your Ipswich business is reliant upon a functioning computer network, then it’s easy to see how this could be a genuine concern. However, we believe it’s important to reassure businesses like you that making a switch to a new IT company is much easier than you may think.
In fact, our managed solutions services are there to facilitate a seamless transition on your behalf.
Here’s how.
You might need to consider switching IT suppliers if your business has changed in recent years
Before you make any decisions about your IT support needs, you need to think critically about your business. You’re busy focusing on day-to-day operations and you might not have realised how much your IT needs have changed in the last few years.
Our recent article, “When should you conduct an IT review?” is a good place to help you think about whether you still have the right IT infrastructure in place for your business.
Ultimately, you should think about what systems you have in place, how your employees work, and what technology is readily available on the market right now that could aid your efficiency now and in the future.
Switching to a new IT support team begins with a full system survey
At Lucid Systems, we often work with businesses in Ipswich that are transitioning from a previous IT support service.
There may be a number of reasons why you’re considering making a switch; it could be that you are looking for more stringent security options, perhaps you need a more affordable option or maybe you need a bespoke IT solution. Whatever the case, the first thing we always do as standard is to conduct a full system survey.
The survey (which is free of charge) allows us to see what system you currently have in operation.
We can assess your strengths and weaknesses and devise a series of recommendations to help your business work as effectively and securely as possible. A core part of what we do is working with businesses like you to ensure that you understand exactly what we are doing and why.
We know that if you’re not a qualified IT technician it can be baffling to know what is needed, so we’ll always take the time to explain the outcomes of our system survey in a way that you can understand.
We manage the transition to a new IT support service, with no disruption to your business
Once you’ve agreed to a solution, we’ll manage the rest of the transition from start to finish so you can focus on your day job.
We’ll liaise with your previous IT support company, as well as any other third-parties to arrange the dismantling of your former system and simultaneously install your new system. Our priority is to set up your new system with minimal disruption to your business. Whether you need new cables installed or a new network configured, we can do this out of office hours so you can feel confident that when your staff come into work, your new system will be fully operational.
We will secure your new system and strengthen your resilience
Once your new IT system is in place, we can ensure that stringent security processes are in place. This includes securing your system from previous supplier access as well as ensuring that you have full security systems in place against cyber threats.
Once we’ve completed the switch, you’ll be able to work far more effectively and have full confidence that your new computer system is working to its full capabilities. You’ll be able to take advantage of the latest technologies and know that you’re putting your business in the best possible position for long-term success.
For businesses in Ipswich and the surrounding areas to thrive, we need to empower them to work from the best possible IT systems. We firmly believe that there’s no need to stick with a supplier or system that’s not delivering what you need. After all, when your employees can work effectively, your business can grow which has a hugely important impact on our region which is positive for everyone.
If you’d like to talk to us about how easy it is to switch your IT supplier, please book a no-obligation call with one of our team. Phone us on 01473 355199
