IT Support Essex

Exceptional IT services in Essex

Locations we cover

We work with businesses across Essex.

Does your Essex business need help and support with your IT needs? Perhaps you’re spending too much time dealing with technical niggles, and you’re searching for an external IT helpdesk team. You may be relocating to a new office space in Essex, or you could need help with your business communications.

Whatever you are looking for, rely on us.

Our location on the border of Suffolk and Essex makes us the ideal IT support partner if your business is based in Colchester, Clacton-on-Sea, Chelmsford, Southend, Maldon, Billericay or further afield. We are just a few minutes away from the A12, so if you have a technical problem that needs urgent attention, our team of qualified IT engineers can be on site quickly to address your issues.

Finding the right IT company in Essex should be easy.

  • You want to work with a team who will put you first.
  • A team you can rely on to deliver the right technical infrastructure to help you cope with the ever-changing business landscape.
  • You want to collaborate with IT specialists who understand that IT support goes beyond just helpdesk services. Our comprehensive IT services will encompass your cybersecurity, data protection, contingency planning, business communications and much more.

When you have the right IT system in place, you’re creating a lifeline for your business strategy.

With our IT support, Essex businesses can have the technical capabilities that you deserve.

Talk to us about

Our wide range of IT support services include:

Simplifying IT support for SMEs and in-house teams.

Strengthening your defences and safeguarding your data.

To find out how we can work with you to support your business IT needs, please get in touch.

Amplifying your IT infrastructure to match your business goals.

Next-gen communications explicitly designed for your business.

Our IT services are designed for your Essex business

Businesses in Essex are hugely ambitious. We are here to facilitate that ambition through intuitive IT infrastructures.

In Colchester, we see the potential for the 2023-2028 Colchester BID, which aims to make the city memorable, forward-thinking, safe, welcoming and connected. Chelmsford has the highest business startup rate in the county. Maldon has a strong maritime heritage that is honoured and recognised throughout the district.

Our commitment to understanding your local needs is what sets us apart.

With our IT support, Essex businesses never need to worry about one-size-fits-all technical solutions. Instead, our team of IT specialists will conduct a thorough assessment of your business needs. We’ll identify what your business needs right now, forecast what technical requirements your business may need in the future, and determine how your sector might change and what that could mean for your IT infrastructure.

By considering your immediate, mid-term and long-term futures, we promise that your IT system will be fit for purpose

Essex IT Support that combines clarity with complexity

At Lucid Systems, we regularly work with small, medium, and large businesses in Essex. Whether you’re a startup, a sole trader, or working across multiple office locations, we will become your collaborative and trusted partner.

We can manage your entire IT requirements. If your IT needs are becoming a hassle, or your requirements are outpacing your in-house capabilities, we will act as your managed service provider. Our comprehensive IT support enables us to become an extension of your team.

We provide additional resourcing for your IT department. Our impartial advice and guidance and IT procurement services can support your in-house teams. We speed up your technical installations and allow you to work more effectively.

From your very first interaction with our IT experts, you’ll always feel supported and cared for. But more importantly, you’ll feel listened to. We don’t employ pushy sales teams. Nor do we make recommendations that aren’t right for you. We promise you will always talk directly with one of our qualified IT engineers. It is in our ethos to clearly explain what we recommend and why.

Lucid Systems is a certified Microsoft Gold Partner and Cloud Solution Provider (CSP). This means your business can benefit from the best IT solutions possible, backed by Microsoft’s expertise and support.

Why Choose Lucid Systems?

Lucid Systems is proud to support businesses across Essex. We provide a wide range of business IT services that are designed to cater to companies of all sizes, from sole traders and startups to established organisations.

What can you expect from our Essex IT services?

  • Our team of experienced IT engineers will offer education and training as well as technical support. We understand that you may not be familiar with the technical details of our recommendations, and that’s why we’re here. Our impartial advice and honest recommendations will give you a clear understanding of how your IT infrastructure is enhancing your business. As a Microsoft Solutions Partner, we have the expertise to boost your network, connections, and wider infrastructure.

  • At Lucid Systems, we work proactively to ensure your peace of mind. Unexpected downtime caused by technical issues is not acceptable, and we’re here to resolve minor issues before they escalate into bigger problems.

  • In our opinion, effective IT services shouldn’t be limited to large businesses in Essex. That’s why we offer fixed-price IT support agreements with no hidden costs or unexpected extras. You can keep control of your budget, knowing you have the right technology in place.

  • Technology changes so quickly that you need an IT team that is up-to-date with the latest advancements. That’s why we’re always upskilling our engineers and investing in the latest training. This ensures that we can share our knowledge and expertise with your business, providing you with the best possible IT support.

  • We future-proof your technology. You deserve more than short-term technical fixes. Our IT infrastructures are designed to maximise your business potential. With our support, you can quickly grow your business and gain maximum value from your IT investment.

We are a certified Microsoft Gold Partner and Cloud Solution Provider (CSP).

We specialise in helping businesses like you secure Cyber Essentials certification.

Our ISO 27001 accreditation confirms we work to global best practice standards.

Business installations undertaken by accredited Uniquiti Unifi Network Specialists.

Meet The Management Team

Here at Lucid, we are incredibly proud of our growing team. With a core team of Microsoft certified engineers based in our Ipswich offices, we’re here to guide you along your journey of digital transformation. We focus on continual learning and improvement, keeping up-to-date with the latest technical advances, and we bring this knowledge to every single project.

Whatever you need, our people are here to help you. We’ll become part of your team and we promise that no question is ever too big or too small for us to answer. With our help and support, you can get the most out of your IT system.

IT SUPPORT

Jamie Pope

Service Director

CYBER SECURITY

Karl Wilkinson

Technical Director

PROFESSIONAL SERVICES

Craig Debenham

Managing Director

BUSINESS COMMS

Jess Corley

Infrastructure Specialist

Recommended by Essex businesses

What sets us apart from others is our long-lasting relationships with clients. We’ve collaborated with many of our clients for years, embarking on journeys of business growth and working alongside them as their businesses adapt and change.

In Essex, we’ve worked with charitable organisations like Open Road (a drug and alcohol recovery service) and Next Chapter (a domestic abuse charity). We’ve provided IT support to  Just Recruitment, and we ensure that all clients, no matter their size or sector, feel listened to, cared for, and fully supported.

Let us create the right technical foundations for your business.

With our comprehensive IT support services, Essex businesses like you can reach your potential, work more efficiently and drive long-term business success.

Exceptional business IT support providers in Essex

Allow your business to thrive

If your business is located in Essex, we would love to hear from you.