Cyber Security2026-09-30T13:31:40+00:00

Cyber Security

Cyber Security

Strengthening your defences and safeguarding your data

Strengthening your defences and safeguarding your data

Cyber Security Planning

To stop the growing number of cyberattacks that hit UK businesses every single day, it’s important to stay one step ahead.

Investing in a strong cybersecurity plan is the most important thing you can do to protect your business. You might be flustered by the options available to protect your data and reduce the likelihood of being affected by a cyberattack. But that’s where our team of experts comes in.

We don’t expect you to know how to keep your systems or data safe. Technology is changing so quickly that the cybersecurity defences you set up a year or two ago may no longer be sufficient.

It’s not enough to have firewalls or anti-virus software for basic protection. We make your infrastructure more resilient by giving you the most advanced threat management services available. With regular updates and constant monitoring and surveillance, you can feel reassured that you’ve done everything you can to strengthen your defences and keep your confidential data safe.

Cyber Security

Craig Debenham

Technical Director

Security Packages

Robust Security Solutions

For businesses taking their first steps in strengthening cybersecurity.

The Gold solution safeguards you against the most common cyber threats — malicious websites, ransomware, and phishing simulations — while ensuring your Microsoft 365 data is securely backed up. It’s the foundation of strong digital protection.

Business Value: Provides peace of mind by protecting against everyday risks and ensuring you can recover if data is lost.

LUCID

Gold

Security Solution

  • Web Content Filter

Blocks unsafe or inappropriate websites, preventing malware infections and helping you enforce safe browsing policies.

  • Endpoint Detection & Response (EDR)

Monitors devices in real time, detecting and automatically responding to suspicious activity to stop threats before they spread.

  • Phishing Simulation & Training

Helps your team recognise phishing attempts through safe simulations and easy-to-follow training, reducing human error.

  • Patch Management

Keeps software up to date by automatically applying security patches, closing vulnerabilities before attackers can exploit them.

  • Gold 365 Backup

Provides basic backup for Microsoft 365 data to recover quickly from accidental deletions or data loss.

For organisations that need stronger email security and greater resilience.

 

The Platinum solution builds on Gold by adding powerful email protection, AI-driven safeguards, and advanced data backup. This tier is designed to reduce the risk of costly breaches and keep your staff productive.

Business Value: Minimises downtime and prevents email-related threats, giving staff and customers confidence in your systems.

LUCID

Platinum

Security Solution

  • Email Security Gateway

Filters inbound and outbound email traffic, blocking spam, phishing, and malware before they reach your inbox.

  • DMARC AI

Uses artificial intelligence to enforce DMARC policies, preventing spoofed emails and protecting your domain reputation.

  • Breach Prevention

Advanced tools that identify and block sophisticated cyberattacks before they compromise your systems.

  • Platinum 365 Backup

An enhanced Microsoft 365 backup service with more frequent and comprehensive protection to ensure critical data is never lost.

For businesses where downtime, compliance, or reputation loss is not an option.

The Diamond solution offers the highest level of security with proactive monitoring, advanced detection, and rapid disaster recovery. It’s designed for businesses that demand complete resilience and cannot afford interruptions.

Business Value: Guarantees business continuity with the strongest protection, ensuring operations continue even during major cyber incidents.

LUCID

Diamond

Security Solution

  • Managed Detection & Response (MDR)

24/7 security monitoring and response service, ensuring threats are detected and contained in real time.

  • Extended Detection & Response (XDR)

Unifies multiple security layers (endpoint, network, cloud) for faster and broader threat detection.

  • Lucid Vulnerability Management

Regularly scans your environment to find, prioritise, and remediate vulnerabilities before attackers exploit them.

  • Disaster Recovery as a Service (DRaaS)

Provides a cloud-based recovery platform to restore critical systems rapidly after outages or disasters.

  • Diamond 365 Backup

Our premium Microsoft 365 backup solution with extended retention and the fastest recovery capabilities.

Discover Our Cyber Security Services

Our wide range of cyber security services include:

Comprehensive security and threat management solutions designed to keep your data secure.

Turn your vulnerabilities into strengths. Proactive penetration tests to protect you from harm.

Join the thousands of businesses already protected by Cyber Essentials.

Cyber Security Help & Advice

Get started with our Help & Advice topics:

Join the thousands of businesses already protected by Cyber Essentials.

Boost your cybersecurity defences with the advanced Cyber Essentials Plus certification.

Search your networks and your IT systems for any weaknesses.

Build a security-conscious workforce that helps protect your business.

Turn cybersecurity uncertainty into confident business decisions.

To find out how we can work with you to protect your business, please get in touch.

IT security comes first; everything else comes second

When it comes to IT security, we put your data’s safety ahead of everything else.

We talk to businesses across Suffolk about how important it is to invest in basic security measures like Cyber Essentials. And we teach our clients why proactive management and constant surveillance are so important for making them less vulnerable to any potential threats. We can even train and educate your employees on how to protect themselves online.

We’ve seen for ourselves how disruptive cyberattacks can be and how badly businesses can be affected if they lose access to their data or their systems.

We don’t want that to happen to you.

That’s why we place IT security and cybersecurity at the heart of absolutely everything, from your emails to your networking. Everything we suggest is based upon global best practices and the latest threat management defences.

But IT security is a never-ending task. There will always be a new threat or a new weakness that needs to be fixed. But with our support and expertise, you can feel reassured that your business is protected and secured, but most importantly, prepared.

Here are some additional resources

Frequently Asked Questions

Yes, they do. Cyber criminals often target small businesses because they know that they have fewer safeguards in place. Hackers are opportunists, and they’ll look for any easy way to access a company, regardless of size or sector.

Small businesses in Ipswich and across the wider region need strong cybersecurity plans. Protecting your data matters for GDPR compliance, reducing the risk of a data breach, and avoiding reputational damage. Your cybersecurity strategy should protect customer data and financial information and defend against phishing scams or ransomware demands. If you’re running a business, you can’t afford to ignore the importance of cybersecurity defences. That is why we launched our cybersecurity packages, so that businesses of all sizes and in any sector can have basic protection in place.

With our support, we can set up the fundamentals and guide you through Cyber Essentials, so you can show customers you take their data seriously.

Your level of cybersecurity protection depends on the size of your business, the systems you use and the regulatory scrutiny you need to align with.

We recommend that all small businesses in Suffolk and Essex have essential precautions in place, such as web filtering, endpoint protection, patch management, Microsoft 365 backups and phishing awareness training.  For many small businesses, our Gold cybersecurity package provides these core protections in a single managed solution.

As your business scales, or you’re actively trying to win bigger contracts, your cybersecurity settings should strengthen, which is where our Platinum and Diamond cybersecurity packages can come into effect. Our cyber security services combine stringent safeguards with affordability, employee training and ease of use and understanding.

If you are looking for cybersecurity protection or want to know how to achieve Cyber Essentials, please call us on 01473 355199. We’ll work with you to set up the right controls to protect your business and safeguard your data.

Yes, we think all small businesses should look at Cyber Essentials. It’s a government-backed scheme proven to be one of the most cost-effective cybersecurity investments you can make.

Certification shows your business takes cybersecurity seriously, helping build trust with customers, suppliers, and partners. A Cyber Essentials certificate may also be required when bidding for public sector contracts. At the same time, the certification process helps identify security weaknesses and introduce practical measures to reduce exposure to common cyber threats.

Cyber Essentials offers benefits for small businesses, including protection against common threats, enhanced reputation, and evidence of ongoing cybersecurity updates.

We believe that small businesses and freelancers across Suffolk and Essex should treat annual Cyber Essentials certification as a necessary investment in protecting their operations.

If you suspect your business has been hacked, act fast and contact us on 01473 355199 as soon as possible.

Speed is essential because we need to identify, isolate, and remove any danger as quickly as possible to prevent further damage.

Immediately disconnect any suspected devices from your network and change your passwords. Do not use any compromised systems until we’ve given you the all-clear.

Don’t worry if you haven’t spoken to us before or aren’t currently on a fixed-price IT retainer with us.

We can still help you to stop the damage and regain access to your system.

The earlier a cyber incident is identified and reported to us, the easier it is to contain, so please phone us straight away if you suspect something has happened. We’d much rather take a call that turns out to be safe than you risk your business further.

Phishing scams remain one of the easiest ways for hackers to enter your system. That’s why phishing simulation testing is an important investment, because you can train and educate your staff on how to spot the signs of malicious emails.

Phishing scams use fake emails, messages and websites to trick people into sharing passwords, financial details or sensitive business information. With AI, these scams are becoming more convincing and harder to spot.

Protecting your business takes both the right technology and ongoing staff awareness. Email filtering, endpoint protection and security monitoring can help detect threats early. Regular phishing simulations and staff training are just as important, because no security system can remove human error completely. Make sure you have positive reinforcement in place and that your team feels comfortable reporting suspicious clicks or messages to your IT team or helpdesk without fear of blame.

Phishing attacks evolve constantly, so staff training and technical controls need regular review. The settings you put in place three years ago may no longer be strong enough, so please phone us on 01473 355199 to request a cybersecurity review.

It is understandable to want proof that your cybersecurity is strong enough, particularly if you need to demonstrate the value of your security investment to senior leaders. However, the absence of a cyberattack doesn’t necessarily mean your systems are secure.

To assess your security posture, start with a structured security review to gather data you can use to benchmark your progress.

This may include regular audits, vulnerability testing and checking your Microsoft Secure Score. You can also work towards recognised standards such as Cyber Essentials or Cyber Essentials Plus, which provide a clear framework for reviewing and improving your cybersecurity controls.

Penetration testing offers a more targeted assessment by safely simulating an attack.

It can help identify how far a potential attacker might get into your systems and which weaknesses could go undetected.

Running these checks regularly gives you a clearer, evidence-based view of your cybersecurity, incident detection times and threat detection performance. It will highlight where further improvements are needed.

Businesses that want ongoing visibility often move beyond individual security tools and invest in layered cyber security services. Our Gold, Platinum, and Diamond cybersecurity packages provide increasing levels of security monitoring, threat protection, and resilience based on your operational requirements.

Investing in proactive cybersecurity means identifying potential weaknesses and vulnerabilities and rectifying them before a hacker gains access to your system and disrupts your business operations.

Along with processes to spot potential threats before they become a problem, continuous security monitoring helps identify suspicious activity before it develops into a serious cyber incident. From there, your cybersecurity strategy will give you the tools you need to regain access to your system more quickly.

Our cybersecurity packages are designed around this principle.

  • The Gold Security Solution focuses on prevention.
  • The Platinum Security Solution strengthens resilience.
  • The Diamond Security Solution is designed for organisations where downtime, compliance failures or reputational damage are not an option.

Proactive security measures should combine technical features such as vulnerability detection, strong user access settings and patch management with educational preparations such as phishing simulation training, data backups and disaster recovery plans. If you have all of that in place, you’ll be better prepared to recover quicker, minimising downtime and protecting your revenue and reputation.

Don’t forget that good cybersecurity is also about maintaining business continuity when incidents occur.

If you’ve suffered a cyberattack and you have lost control of your system, your focus will be on recovery. That’s why you should talk to our engineers as soon as possible, because we can take the right steps to get your business back online.

If you have lost access to files, emails, applications or an entire network, your business will suffer operational disruption, financial losses and reputational damage. The sooner you get back online, the better. That’s why it’s so important to invest in disaster recovery plans, so you know whom to call, what to do, and how to reset your system. With a written document in place, you’ll know how to communicate with stakeholders, minimise damage, and who is responsible for backup procedures and recovery priorities.

Ideally, you will have a disaster recovery plan for many scenarios, from physical issues such as a fire, a flood, or even lost office keys, to cyberattacks and accidental file deletions. Your business continuity plan is there for a reason. A tried-and-tested disaster recovery plan will get you back up and running faster than trying to figure it out as you go.

The most important thing you can do is to invest in regular disaster recovery testing. That way, you will know that your recovery procedures work when you need them most.

Organisations with strict recovery requirements often invest in solutions such as Disaster Recovery as a Service (DRaaS), which forms part of our Diamond Security Solution. This cybersecurity package helps businesses restore critical systems faster after a cyber incident.

Ideally, review your cybersecurity settings whenever you introduce new software, add or remove a user, or migrate data. Every change you make could inadvertently create a vulnerability a hacker could exploit.

This doesn’t mean conducting a full cybersecurity review every week, but you can break it down into manageable tasks.

  • Invest in password managers and set up MFA solutions for all logins.
  • Every two months, review your user access settings
  • Every six months, run a vulnerability scan
  • Every year, invest in a penetration test and reapply for your Cyber Essentials/Cyber Essentials Plus certificate.

This schedule shows that there is always something you can do to strengthen your security settings.

As cybersecurity specialists, we like to remind businesses in Suffolk that your cybersecurity review isn’t something you can leave at the bottom of your to-do list.

Threats, technologies and business requirements are constantly evolving, and the settings you had in place three years ago may no longer be good enough to cope with your business today. The more critical your systems and data are to your business operations, the more important frequent testing becomes.

Cybersecurity is not a one-off project; it is an ongoing process of continuous improvement, and there will always be something else you can do to strengthen your system.

Penetration testing (also known as a pen test) is a controlled security assessment where ethical security specialists attempt to identify and exploit weaknesses in your systems. Also known as ethical hacking, it helps you discover vulnerabilities that standard security monitoring or automated scanning may miss.

Penetration testing is often used alongside Cyber Essentials Plus and wider cybersecurity programmes to identify vulnerabilities before attackers can exploit them. It is valuable for organisations in Suffolk who handle sensitive data, operate in regulated industries or maintain complex IT environments.

Our pen testing services will help you see where your vulnerabilities are before a hacker can find them. You can use the results to justify further cybersecurity investment from your SLT, meet compliance requirements, and show stakeholders that you take data protection seriously.

If you want to know more about how penetration testing can protect your business, please email info@lucidsystems.co.uk

You can share many metrics with your SLT to benchmark cybersecurity effectiveness. These include your Microsoft Secure Score, incident detection times, patch compliance, phishing simulation test scores, backup recovery success rates and disaster recovery drill times.

Depending on your reporting mechanisms, you could also track security trends and benchmark your progress over time, comparing it with competitors in your sector. Ideally, you should be able to clearly demonstrate how your cybersecurity strategy meets your compliance requirements, and where risks have been identified and rectified over time.

As your external cybersecurity solutions provider, we can provide detailed reporting you can share with your senior leadership teams to justify continued investment.

Cyber Security Posts

Our latest posts regarding all things Cyber Security

The dangers of a weak password laid bare

July 23, 2025|

This week, the BBC reported the awful news that a weak password allowed hackers to destroy a 158-year-old company in Northamptonshire, resulting in 700 employees losing their jobs. This company was not a Lucid [...]

Read More

If you’d like to read more of our blog posts, click below

Cyber Security Case Studies

Don’t just take our word for it.

If you’d like to read more of our case studies, click below

Certified

ISO/IEC 27001:2022

More Information
Lucid Systems place picture
Lucid Systems
4.9
Based on 102 reviews
review us on
Contact Us

Call: 01473 355199
email: info@lucidsystems.co.uk

Lucid Systems Ltd
Blue Sky Business Centre
Silver Hill, Hintlesham, Ipswich, Suffolk
IP8 3NJ

Privacy Policy


Copyright 2026 | Website by PCF Web Design | All Rights Reserved

[ninja_form id=1]

Go to Top