IT Support Suffolk

Specialists in business IT support for Suffolk businesses

Locations we cover

We work with businesses across Suffolk.

If you are searching for IT support or IT services in Suffolk, then you’ve come to the right place.

Here at Lucid Systems, we’ve spent fifteen years building our reputation as the County’s leading IT support service. We’ve worked with hundreds of local businesses just like you.

From our head office in Hintlesham, on the outskirts of Ipswich, we provide exceptional IT support to businesses in Suffolk. Whether you are searching for a collaborative IT partner to offer IT helpdesk support or you are looking for a cybersecurity expert in Suffolk, we want to improve your IT infrastructure.

Our strategy may be led by technology. But our services are led by you.

With the right technical foundations in place, your business can thrive.

Talk to us about

Our wide range of IT support services include:

Simplifying IT support for SMEs and in-house teams.

Strengthening your defences and safeguarding your data.

To find out how we can work with you to support your business IT needs, please get in touch.

Amplifying your IT infrastructure to match your business goals.

Next-gen communications explicitly designed for your business.

Our IT services are designed for your Suffolk business

Suffolk has a thriving business community, and we’re incredibly proud to be part of it.

From the transport and logistics operators working out of the Port of Felixstowe to the myriad of skilled services (including legal practices, accountancy firms, insurance companies and HR teams) and agricultural businesses located across the County, there is much to celebrate.

We never forget that when businesses like yours can succeed, our local economy grows. Together, we will ensure that Suffolk can be viewed through a lens of creativity, innovation and success.

Our mission is to help you benefit from the right technology and cybersecurity defences. We are here to facilitate your growth, agility and resilience.

Working across a variety of sectors, our Suffolk IT support services are accessible to everyone.

You deserve to have access to the latest technology. You might be a sole contractor, a small business or one of Suffolk’s largest employers. Whoever you are, we promise to give you the same levels of care and attention and ensure you have the IT system that your business needs now and in the future.

Why Choose Lucid Systems?

You’re searching for a reliable IT support provider you can trust. You want to work with an IT support service in Suffolk that can quickly and easily reach your physical office if you have an urgent technical fault.

Our proximity to the A12/A14 corridor means that our skilled engineers could reach you in less than an hour, wherever you are based in Suffolk.

There’s nothing we love more than seeing your business transform through the latest advances in IT.

Here’s what makes our Suffolk IT services stand out.

  • Our experienced team of IT engineers offers impartial advice tailored to your business. As a Microsoft Solutions Partner, we know how to amplify your technical solutions and allow you to reach your full potential.

  • We work proactively. You don’t want to be let down by your IT system. You want a reliable and trusted partner who will resolve minor issues before they escalate into bigger problems. We promise to keep any disruption to a minimum, with any installations or updates taking place outside of office hours.

  • We push new boundaries through technical innovations. Our engineers participate in continuous training, which allows us to stay ahead of and push the boundaries of corporate IT support.

  • Our data centres protect your data. If you’re ready to invest in colocation rack space, then our purpose-built data centres in Suffolk are ideally positioned to ramp up your technical capabilities quickly and easily. We can host your physical servers or transition you to our virtual servers – whatever you need, we can make it happen.

  • We look forward to your future. You deserve more than short-term technical fixes. Our IT infrastructures are designed to help you work effectively and efficiently. With our support, you can quickly grow your business and gain maximum value from your IT investment.

We are a certified Microsoft Gold Partner and Cloud Solution Provider (CSP).

We specialise in helping businesses like you secure Cyber Essentials certification.

Our ISO 27001 accreditation confirms we work to global best practice standards.

Business installations undertaken by accredited Uniquiti Unifi Network Specialists.

Meet The Management Team

Here at Lucid, we are incredibly proud of our growing team. With a core team of Microsoft certified engineers based in our Ipswich offices, we’re here to guide you along your journey of digital transformation. We focus on continual learning and improvement, keeping up-to-date with the latest technical advances, and we bring this knowledge to every single project.

Whatever you need, our people are here to help you. We’ll become part of your team and we promise that no question is ever too big or too small for us to answer. With our help and support, you can get the most out of your IT system.

IT SUPPORT

Jamie Pope

Service Director

CYBER SECURITY

Karl Wilkinson

Technical Director

PROFESSIONAL SERVICES

Craig Debenham

Managing Director

BUSINESS COMMS

Jess Corley

Infrastructure Specialist

Trusted by Suffolk businesses like you

For years, we have built strong customer relationships based on mutual trust and customer satisfaction. At Lucid Systems, we are more than just a Managed Service Provider (MSP) in the IT industry.

We are your external IT engineers and collaborative partners. We are driven by one key motivation: how to continually improve your IT systems.

From start-ups to established organisations, there’s nothing more exciting than seeing how our IT support services, Suffolk, are contributing to your long-term success.

But don’t just take our word for it.

Our case studies and testimonials are packed full of positive feedback from fellow businesses in Suffolk. Why not read what your peers have to say about how we work and what impact their improved IT systems are having on their business objectives? From Bacton Transport to Suffolk Food Hall, we’ve provided IT support in Suffolk to some of the most well-known and recognisable brand names in the area.

Exceptional business IT support providers in Suffolk

Allow your business to thrive

If your business is located in Suffolk, we would love to hear from you.