IT Support for Business Parks in Claydon

Providing extensive IT Support to those businesses working in Claydon

Claydon Business Parks

Is your business located at Claydon Business Park or Hill View Business Park? Perhaps you’ve set up your own business close to Ipswich, working from home in Claydon, Great Blakenham, Barham or the neighbouring villages.

There are many reasons why local businesses are choosing to relocate to Claydon – not only are there two thriving business parks, but the close access to the A14/A12 corridor and other major transport links make it easy to travel across Suffolk and the wider areas.

We provide extensive IT support to Claydon businesses. Our head office is just a ten-minute drive away, ensuring that we can quickly and easily reach your premises.

From the outset, we’ll prioritise your data protection, boost your internet connectivity and establish stringent cybersecurity settings. You can expect rapid response rates and first-class customer support from our team of highly trained engineers. Along the way, we’ll futureproof your business through innovative system design and set up proactive defence mechanisms while simultaneously minimising your IT expenses.

You’ll benefit from a lasting technical infrastructure designed to help you grow.

It’s what your business deserves.

Talk to us about

Our wide range of IT support services include:

Simplifying IT support for SMEs and in-house teams.

Strengthening your defences and safeguarding your data.

To find out how we can work with you to support your business IT needs, please get in touch.

Amplifying your IT infrastructure to match your business goals.

Next-gen communications explicitly designed for your business.

Supporting Claydon businesses through innovative IT support

If you’re searching for an IT support team to work with your business, you’re probably searching for someone to deliver IT helpdesk services.

But our managed IT solutions offer much more.

We go beyond simply solving password login problems and preventing cybersecurity breaches to creating a technical foundation that allows your employees to work at their very best. We’ll create an environment that prioritises agility, flexibility and resilience and provides your business with everything you need to respond to today’s ever-changing digital world.

Too often, IT support services are only focused on the here and now. You might have worked with a team that solves your current problems, but are they looking ahead to your future and thinking about what potential your technology could bring?

We start every job by talking to you about what you need your IT system to do. We’ll examine the potential for your business – not just from your current address in Claydon but also further afield – throughout Suffolk and beyond. We also take the time to understand the key issues facing your sector and suggest technical improvements that will allow you to respond and react to those changes.

With our support, you’ll have an IT system you can be proud of.

Your IT budget is just as important as your technical needs

If you’ve never worked with a managed service provider before, you may be worried that investing in external IT support is an expense that only big businesses can afford.

Claydon is full of small businesses; we never lose sight of the fact that SMEs are the lifeblood of our local economy. Every minute you experience technical downtime is time and money lost – and your business needs to remain functional at all times.

As a small business ourselves, we understand the pressures you face. That’s why we focus on delivering affordable, fixed-price IT solutions that meet the needs of local businesses.

You shouldn’t have to compromise on outdated or legacy technology.

Nor should you have to spend hours trying to fix relatively simple tech issues because you’re worried about how much it will cost to work with an external IT engineer.

More importantly than anything else, you shouldn’t worry that your small business is at risk of cyber threats because you haven’t installed the proper security settings.

Whether you are a sole user, a small business start-up or a thriving company operating across multiple locations, we want to hear from you. We promise straightforward, honest IT advice, along with fixed-price IT solutions that match your budget. You’ll never be surprised with hidden costs or unexpected extras – just straightforward, honest and reliable IT support tailored to you.

Why Choose Lucid Systems for your IT support?

Thanks to our IT support, Claydon businesses like yours are given the digital security that you are looking for.

If you’re struggling to know what to look for in an external IT support team, here are a few things you should know about us.

  • We’ve delivered effective IT support to businesses for over fifteen years. We’ve provided IT helpdesk support, strengthened cybersecurity settings, maintained data backups and data recovery, provided disaster planning drills and improved Wi-Fi and internet connectivity to businesses across Claydon and the surrounding villages.

  • You will receive impartial advice tailored to your business. We may be a Microsoft Solutions Partner, but we also regularly work across AWS, Apple and Google Workspace, as well as other IT systems. We know that every business has its own requirements, which is why everything we recommend is designed around you.

  • You can talk directly with our skilled engineers. We don’t employ salespeople; from your very first call with us, you’ll speak directly with the team who will be working on your IT system. Our approach is to focus on clear communications; we don’t expect you to have in-depth technical knowledge, which is why we make sure that you understand what our recommendations are, why we’ve suggested them, and, most importantly – how your business could benefit from those improvements.

  • We focus on contingency planning and proactive support. Through comprehensive disaster recovery plans, automated and encrypted data backups and regular cybersecurity audits, you’ll know exactly what to do if something happens to your IT system. Through proactive support, we can predict and identify any problems and rectify those issues before they escalate into something more serious.

We are a certified Microsoft Gold Partner and Cloud Solution Provider (CSP).

We specialise in helping businesses like you secure Cyber Essentials certification.

Our ISO 27001 accreditation confirms we work to global best practice standards.

Business installations undertaken by accredited Uniquiti Unifi Network Specialists.

Meet The Management Team

Here at Lucid, we are incredibly proud of our growing team. With a core team of Microsoft certified engineers based in our Ipswich offices, we’re here to guide you along your journey of digital transformation. We focus on continual learning and improvement, keeping up-to-date with the latest technical advances, and we bring this knowledge to every single project.

Whatever you need, our people are here to help you. We’ll become part of your team and we promise that no question is ever too big or too small for us to answer. With our help and support, you can get the most out of your IT system.

IT SUPPORT

Jamie Pope

Service Director

CYBER SECURITY

Karl Wilkinson

Technical Director

PROFESSIONAL SERVICES

Craig Debenham

Managing Director

BUSINESS COMMS

Jess Corley

Infrastructure Specialist

Working with businesses like you in Claydon, Great Blakenham, Barham and beyond

There’s nothing that excites us more than seeing how we can take you on a journey of technical transformation.

We’ve seen firsthand how an investment into IT infrastructures can unlock potential and give you the boost you need to improve productivity, efficiencies and work far more creatively. We’ve worked with start-ups and collaborated with them for years as they’ve grown to become some of Suffolk’s biggest employers.

These long-lasting relationships are built on trust and integrity. Our clients know we’ll always work in their best interests, and we never settle for “that will do”. Instead, we’re continually upskilling ourselves and encouraging our IT engineers to continue their training so we can share our knowledge with you.These long-lasting relationships are built on trust and integrity.

Our clients know we’ll always work in their best interests, and we never settle for “that will do”. Instead, we’re continually upskilling ourselves and encouraging our IT engineers to continue their training so we can share our knowledge with you.

If you’re searching for an honest, reliable external IT team, why not read our case studies and testimonials? Discover what your peers have to say about how we work and what impact their improved IT systems are having on their business objectives.

Exceptional business IT support provider for Claydon

Allow your business to thrive

If your business is located in Claydon, we would love to hear from you.