IT Support Felixstowe

Specialising in business IT support for Felixstowe businesses

Support For Felixstowe Businesses

Are you looking for IT support or IT services in Felixstowe? Perhaps you’re looking for someone with experience in transport logistics and supply chain services.

If so, you’ve found the page you’re looking for.

Here at Lucid Systems, we’ve spent fifteen years building our reputation as Suffolk’s premier IT support service. We’ve worked with hundreds of local businesses just like you, providing IT helpdesk and cybersecurity support as well as laying the digital building blocks for improved connectivity, cabling installations and collaborative communications.

Our work in Felixstowe includes supporting many haulage and logistics teams working directly with the Port of Felixstowe. We’ve provided IT expertise to construction teams heavily involved in the development of the town and helped agricultural firms navigate the challenges of rural business life.

Our strategy may be led by technology. But our services are led by you.

Talk to us about

Our wide range of IT support services include:

Simplifying IT support for SMEs and in-house teams.

Strengthening your defences and safeguarding your data.

To find out how we can work with you to support your business IT needs, please get in touch.

Amplifying your IT infrastructure to match your business goals.

Next-gen communications explicitly designed for your business.

Innovative IT support tailored to the Felixstowe business community

Felixstowe may be a small town, but its impact on the region and the rest of the UK is immeasurable.

That’s why local businesses like you must have access to the best possible IT infrastructure.

For skilled services, having access to IT helpdesk support ensures a continuity of service and protection from cyber threats. For agricultural companies operating in rural areas, you might be searching for the latest Agri-tech solutions or require temporary connectivity between barns during farming season. If you’re working with the Port of Felixstowe, you’ll need to prioritise a system that offers 24/7 peak performance, with automatic failovers and seamless data backups.

We can do all of this and much more.

Working across a variety of sectors, we work hard to ensure that our Felixstowe IT support services are accessible to everyone.

You deserve to have access to the latest technology and an infrastructure that supports and aids your business progress. You might be a sole contractor, a small business or one of Felixstowe’s largest employers. Whatever your business size and sector, you can expect the same levels of care and attention. Allow us to create an IT system that meets your business needs now and in the future.

A professional IT team that understands what you need

Choosing to invest in a managed support provider should be easy. You should feel listened to and supported, and your chosen team should understand what you need your IT to be able to do.

Every business has its individual needs, which is why we prioritise collaborative working. We want to get to know your pressure points so we can turn those IT problems into IT solutions.

As a certified Microsoft Gold Partner and Cloud Solution Provider (CSP), our role is to become your problem solver and your technical architect. We explore the possibilities of what your IT can do for you, with a dual focus on improving technology for your internal employees as well as your external stakeholders.

Our recommendations always prioritise the need for long-term flexibility and agility, so your IT system can adapt and change with your business. From the outset, we’ll steer clear of technical jargon so you’re well aware of what we are recommending – and, most importantly, why we are making those recommendations. It’s our ethos to ensure that you truly understand how our recommendations will boost your business.

You should feel comfortable with your decision-making so you know what business benefits a better IT infrastructure could bring.

This unique approach is why businesses in Felixstowe trust us.

Affordable IT support in Felixstowe

You might be concerned about how much it could cost you to invest in an IT helpdesk or how expensive stringent cybersecurity settings could be.

The reality is that your business cannot afford to risk any unexpected downtime that prevents you from working. Nor can you afford to run the risk of being affected by a data breach or cyber-attack.

Having access to a reliable, trustworthy IT infrastructure is an essential running cost of any business, but it doesn’t have to cost the earth. Here at Lucid Systems, we specialise in affordable IT support that allows you to manage your budget. Whether you are looking for external helpdesk support to troubleshoot technical issues or a package that manages your emails, VoIP phone lines, and cybersecurity defences, we will pull it all together in a fixed monthly IT agreement.

You’ll never have any hidden costs or unexpected extras – just a straightforward agreement that allows you to remain in control of your IT budget.

Why Choose Lucid Systems?

Our head office may be based on the outskirts of Ipswich, but we’ve provided exceptional IT services in Felixstowe for years because our clients know that we’ll always work in your best interests.

Today’s tech means that, in most cases, we can resolve your technical issues quickly and easily using remote working. As we are just minutes away from the A12/A14 corridor, our skilled engineers could reach you in less than half an hour, wherever you are based in Felixstowe.

Here’s what makes our Felixstowe IT services stand out.

  • Our experienced team of IT engineers offers impartial advice tailored to your business. As a Microsoft Solutions Partner, we know how to make the most of Microsoft systems. But that doesn’t limit us. We also work across a range of systems, including Apple, Google Workspace, AWS, and more, to ensure that you have the support you’re looking for.

  • We work proactively. You don’t want to be let down by your IT system. You deserve a reliable and trusted partner who will identify and resolve minor issues before they become a problem. We promise to keep any disruption to a minimum, with any installations or updates taking place outside of office hours.

  • Our Suffolk data centres protect your data. If you’re ready to invest in colocation rack space, then our purpose-built data centres in Suffolk are perfect for you. We can host your physical servers or transition you to our virtual servers – whatever you need, we can make it happen.

  • We look forward to your future. Investing in external IT support is more than just short-term technical fixes. We believe that your investment should be fit for the future. That’s why we promise to futureproof your technical foundations, doing everything we can to ensure your team can work effectively and efficiently. With our support, you can quickly grow your business and gain maximum value from your IT investment.

We are a certified Microsoft Gold Partner and Cloud Solution Provider (CSP).

We specialise in helping businesses like you secure Cyber Essentials certification.

Our ISO 27001 accreditation confirms we work to global best practice standards.

Business installations undertaken by accredited Uniquiti Unifi Network Specialists.

Meet The Management Team

Here at Lucid, we are incredibly proud of our growing team. With a core team of Microsoft certified engineers based in our Ipswich offices, we’re here to guide you along your journey of digital transformation. We focus on continual learning and improvement, keeping up-to-date with the latest technical advances, and we bring this knowledge to every single project.

Whatever you need, our people are here to help you. We’ll become part of your team and we promise that no question is ever too big or too small for us to answer. With our help and support, you can get the most out of your IT system.

IT SUPPORT

Jamie Pope

Service Director

CYBER SECURITY

Karl Wilkinson

Technical Director

PROFESSIONAL SERVICES

Craig Debenham

Managing Director

BUSINESS COMMS

Jess Corley

Infrastructure Specialist

Trusted by Felixstowe businesses like you

At Lucid Systems, we are more than just a Managed Service Provider (MSP) in the IT industry. We build strong customer relationships based on mutual trust and customer satisfaction.

As your external IT engineers and collaborative partner, we are driven by one key motivation: how to continually improve your IT systems. For us, there is no such thing as a “perfect” system – instead, it’s a continuous journey of technical improvements set out by laying the right foundations. We want to help you move away from outdated software and legacy systems and show you how our IT support services can transform your Felixstowe business.

You can find out more about how we work and the positive impact we’ve had on businesses like yours in our case studies and testimonials. Discover what services we offer and how they’ve helped local firms thrive, and see what we could do for you.

Exceptional business IT support provider for Felixstowe

Allow your business to thrive

If your business is located in Felixstowe, we would love to hear from you.