Celebrations for Sam after passing his CompTIA N+ certification
Posted 22 Oct 2020
At Lucid Systems, we are keen to ensure that our team of
expert IT engineers can continually update their skills and expertise. We are
thrilled that support engineer Sam
Hicks has successfully passed his CompTIA Network + certification.
Sam joined us back in 2017 as an apprentice and is
responsible for maintaining our support ticket log. Over the last twelve
months, Sam has been working hard to improve his knowledge and understanding of
IT issues, with a key focus upon designing and implementing network
infrastructures. With his new knowledge, Sam recently undertook the CompTIA
Network + exam, which we are delighted to say that he passed.
CompTIA is an internationally recognised certification.
Companies that trust the qualification include Canon, Dell, Apple, HP, and
Intel. The training is designed to enable IT engineers to learn more about
skills such as networking, security, IT infrastructure, troubleshooting, and
network operations.
To achieve certification, Sam had to pass an exam that
incorporated up to 90 questions. His certification will last for three years,
during which time he can continue to update his knowledge and skills with further
training and development.
Speaking of his certification, Sam says: “It took a year of
training, but the course has helped me when I’m working with our clients. The
learning has helped improve my knowledge and it is helpful because much of the
theory does come up in our day-to-day work. This means that I can rely on my
own knowledge more rather than asking other members of the team for their
input.”
“There’s much more that I want to learn, and I’d like to
focus on more specific areas to build on my foundation knowledge. Ultimately,
I’d love to become a certified Microsoft Engineer.”
Craig Debenham is proud of Sam’s success.
He says: “We all have to continually update our skills and
expertise because technology changes so rapidly. Since Sam began his apprenticeship
with us, he is always looking to learn more, and we are thrilled for him that
he passed his CompTIA Network + certification. It is a big achievement, and we
are proud of the way that he is pushing himself to become the best support
engineer that he can be.”
“Sam is always learning from other, more experienced,
members of the team. It is great to see how far he has progressed since he joined
us as an apprentice a few years ago.”
At Lucid Systems, we specialise in providing effective IT support services for businesses across the East of England. To find out how we can work with your business, please get in touch.
by
Amy Dawson