Lucid Systems is very much business as usual with the exception of non-essential site visits, we are here to respond to client support requests to enable home working.

Keeping your business online with business broadband


If your business relies upon internet connectivity, then you must have the right connection for your needs. You need to have a reliable internet connection, offers fast upload and download speeds, and is above all, affordable.

At Lucid Systems, we specialise in creating the right infrastructure for businesses across the East of England to flourish. A core part of this is through our ability to provide business broadband. As a lines re-seller, we can not only provide the service to your office, but also the routers, firewalls, and switches to ensure completed end-to-end security and performance. This means that you can feel confident that with only one point of contact, we can maintain the resilience of your internet service. 

Our business broadband jargon buster

Do you know your PSTN from your ISDN? Do you know the difference between an FTTC and an FTTP? Are you looking for fibre leased lines or a VOIP telephone service? If these mean nothing to you, then don’t panic! We know that technical jargon can be overwhelming. That’s why we work hard to ensure that you’ll always understand what we are recommending and why.

Here’s a handy jargon buster to help you understand more about the different types of business broadband available. 

Installing the right connection for your needs

When it comes to internet connectivity, it may be easy to find a deal with a national internet provider such as BT or Sky, but they won’t take into account your infrastructure. They won’t take the time to understand how your business works and what you need your internet connection to allow you to do. Our team of expert IT technicians will get to know who you are and what you do. This approach allows us to make recommendations for the most effective solution for your business broadband needs. We know that businesses working in rural areas such as Suffolk and Norfolk have different needs compared to those working in urban areas and large cities. This is why it’s important for us to consider your business capabilities and assess your premises to determine what connections are available.

Once we have all the information, we can create recommendations that work in partnership with your business continuity plan, as well as your budget!

Keeping you online with failover lines

We believe that every business should have a robust internet connection. We know that unexpected downtime can cause significant productivity issues for small businesses. That’s why everything we do is designed with resilience in mind.

As part of our business broadband service, we can install two separate broadband lines, carrying high-speed broadband connectivity from two independent internet providers. This offers an assurance that if your internet connection fails or there is too much web traffic, the second failover line will take over your connection. For small businesses reliant upon internet connectivity, this is a cost-effective service which ensures that your connection is meeting your business requirements.

Of course, we know that larger businesses may need more than dual failover connectivity. In which case, we will work closely with you to look at other options such as the installation of fibre leased lines

To find out more about our business broadband services, please get in touch