Lucid Systems is very much business as usual with the exception of non-essential site visits, we are here to respond to client support requests to enable home working.

Lucid Hosted Exchange Service

Since Microsoft’s withdrawal of reduced cost Exchange Server software to small businesses under the SBS product, running an exchange server in-house has become too expensive.  The alternative offered by Microsoft is its Office 365 product where small businesses rent mailboxes from Microsoft direct.  While this is a valid solution, it lacks the personal and close relationship and service that SMEs require from their IT supplier.  Lucid Systems’ solution to this was to build its own Hosted Exchange solution that would offer all the benefits and resilience of a Hosted Exchange server solution while still offering the personal support services that small businesses require.

Our Hosted Exchange service consists of fault resilient servers spread over two data centres with automated fail-over to either data centre in order to ensure that the service is delivered with the minimum of downtime.


All servers are located in secure data centre locations with physical access only given to authorised engineers.  All connectivity to your mailbox resources are encrypted using 256bit AES encryption over TLS.


All data contained within your mailbox is replicated in real time to a second data centre.  In the event of a single server failure or a data centre connective failure, your email client whether it be Outlook, OWA or smartphone will automatically fail-over to the alternate data centre to ensure continuation of service.   In addition to this, all servers are backed up every hour using our hosted backup solution.