Lucid Systems is very much business as usual with the exception of non-essential site visits, we are here to respond to client support requests to enable home working.

What are managed IT solutions?

When it comes to outsourcing your IT requirements, you may have heard the phrase “managed IT solutions” but are you confident that you know what this means?

Simply put, it means that you can find one provider who will take full responsibility for your IT operations. Not only can they proactively identify and maintain your computer systems, but they can act as a helpdesk to provide technical support and assistance.

At Lucid Systems, we excel in managed IT solutions. We work with clients of all sizes across the East of England, from our head office in Ipswich through to Cambridge, from Colchester to London. Our expertise means that we know how to ensure that businesses are making the most of their IT systems, and more importantly, we know how to ensure that their investment provides value for money.

Why you should use a managed service provider

Whilst most businesses will rely on IT technology in some form, many small businesses will only think about their computer systems when a technical issue arises. Downtime can impact productivity; not just from an inability to work, but time spent focusing upon repairing technical issues can take you away from your daily tasks.

If you find that you’re spending more time focusing upon IT issues, then you may find that it’s the right time to work with a managed services provider like Lucid Systems. 

Our team can work with you to provide:

  • Dedicated support from our team of experienced IT technicians
  • Increased productivity with reduced downtime
  • Installation of the latest technology, patch fixes and software updates
  • Enhanced data security providing peace of mind
  • Fixed price IT solutions, allowing you to retain control of your budget

To find out more about our managed IT solutions, please get in touch.