Switching to a new IT supplier made simple

When it comes to business IT systems, you may feel that you’re locked in with your current IT support provider. After all, they’ve set up your systems and processes. They may even be hosting your servers - but what if it’s not working as effectively as you think it should be?

When it comes to IT, it’s important to have a solution in place which has the flexibility and scope to adapt to your changing needs. You may be in a position where your business is growing quicker than anticipated. Or perhaps you’re making changes to the way you operate. Whatever the case, you need to feel confident that you have the right managed IT service to support your business right now as well as in the future.

In our experience, when we speak with new clients, one of the things we regularly hear is that they’ve been putting off moving to a new external IT support company because they were worried it would cause disruption to their day-to-day operations. If your business is reliant upon a functioning computer network, then it’s easy to see how this could be a genuine concern. However, we believe it’s important to reassure businesses that making a switch to a new IT company is much easier than you may think. 

Conducting a full system survey

At Lucid Systems, we often work with businesses that are transitioning from a previous IT service. There may be a number of reasons why they choose to make the switch; it could be that they are looking for more stringent security options, perhaps they need a more affordable option or maybe they need a bespoke IT solution. Whatever the case, the first thing we always do as standard is to conduct a full system survey.

The survey (which is free of charge) allows us to see what system you currently have in operation. We can assess its strengths and weaknesses and devise a series of recommendations to help you and your business work effectively and securely as possible. A core part of what we do is working with our clients to ensure that they understand exactly what we are doing and why. We know that if you’re not a qualified IT technician it can be baffling to know what is needed, so we’ll always take the time to explain the outcomes of our system survey in a way that you can understand.

Managing the transition

Once you’ve agreed to a solution, we’ll manage the rest of the transition from start to finish so you can focus on your day job. We’ll liaise with your previous supplier to coincide with the dismantling of your former system and simultaneously install your new system. Our priority is to set up your new system with minimal disruption to your business. Whether you need new cables installed or a new network configured, we can do this out of office hours so you can feel confident that when your staff comes into work, your new system will be fully operational.

Securing your new system

Once your new IT system is in place, we can ensure that stringent security processes are in place. This includes securing your system from previous supplier access as well as ensuring that you have full security systems in place against cyber threats.

Once we’ve completed the switch, you’ll be able to work far more effectively and have full confidence that your new computer system is working to its full capabilities.

At Lucid Systems, we work closely with clients across Ipswich, Norwich, and Colchester (and surrounding areas) to help them become more resilient and more productive. We firmly believe that there’s no need to stick with a supplier or system that’s not delivering what you need.

If you would like to find out more information about how easy it can be to switch to a new managed IT service then please get in touch – we’re always happy to have an informal chat about what you need.