Bacton Transport is a haulage firm based in Bacton, Suffolk. The company provides general and dedicated road transport and distribution services to organisations throughout the UK. Bacton Transport is a haulage firm based in Bacton, Suffolk
The company is well-established and was founded 90 years ago and is continuing to grow. However, with 35 users, it was time for the firm to relocate to new premises. They needed the help of Lucid Systems and our sister company Lucid Installations, to facilitate the move
The Challenge
We have been a long-term partner of Bacton Transport, providing them with effective IT support services for over four years. As well as IT helpdesk support, we also provide proactive management and data backup services to ensure that their technical infrastructure is efficient and reliable.
Our deep understanding of their existing setup meant that it was straightforward to design and install a new IT infrastructure within their new office premises.
As part of the relocation, Bacton Transport felt it was the right time to install a new network, with new virtual servers that would allow them to future-proof their IT systems. It was important that they could address any existing pain points and find solutions that enabled them to streamline their IT functionality and work far more collaboratively. What’s more, Bacton Transport also needed us to remove any outdated roaming profiles, as well as other applications.
The new system was a significant upgrade from their previous IT infrastructure. We installed new server operating systems along with virtual servers that could use bespoke software applications. We also added in an SSD server storage. We created a larger (and scalable) network with 10g switches – a vast difference from the existing infrastructure, which previously used a 1g switch.
A core part of the design and installation of the new infrastructure was to ensure that it was as secure and resilient as possible. For example, we used clustered firewalls, placed a new locked cabinet in a secure room, and implemented door entry systems and encrypted virtual hard drives. As part of our adherence to ISO 27001 standards, we also applied stringent password controls for all users.